Once you have decided who will receive all student emails from WeBWorK, follow these instructions:

1. From the Course Configuration page, choose the “E-Mail” link.
2. Change “E-mail feedback from students automatically sent to this permission level and higher” to “professor” or “ta”, as appropriate. If set to “ta”, then all student emails will go to all users with “ta” permissions, including the instructor; it can then make sense to set “Feedback by Section” to “true”, so that each email only goes to to any TA listed as being in the same section.
3. Alternately, change “E-mail feedback from students automatically sent to this permission level and higher” to “nobody”; then in the field marked “Additional addresses for receiving feedback e-mail”, enter all email addresses which should receive student emails.
4. The field marked “E-mail addresses which can receive e-mail from a pg problem” may remain blank. This field is used for WeBWorK questions which send emails directly, for example as part of questionnaires or surveys.
5. Change the “Subject line” field as needed. For example, if the email recipients will only be receiving emails from students in one WeBWorK course, then there may be no point in including the name of this course in every email generated.
6. Click “Save Changes”.

It is also possible to disable the functionality of the “Email instructor” button. To do so, follow these instructions:

1. From the Course Configuration page, choose the “Permissions” link.
2. Next to “Can e-mail instructor”, change “student” to “nobody”.

The “Email instructor” button will still appear. However, students who click it will receive a message telling them they cannot use it.

How to Respond to Student Emails